Help Centre
Frequently Asked Questions
Everything you need to know about REVAÍ — sizing, products, shipping, returns, care, and more.
Sizing & Fit
It depends on what you're training for. For running or HIIT, go smaller for better compression. For strength training, go larger for freedom of movement. For yoga and pilates, go true to size. Check our full Fit Guide for detailed training-type recommendations.
Sizing & Fit
REVAÍ sizes run true to size. Our garments are cut for an athletic fit — close enough to perform without restricting movement. If you're unsure, check the measurement chart on our Fit Guide page before ordering.
Sizing & Fit
Collection 01 runs S to XXL — a genuine XXL, not vanity-sized. We're committed to inclusive sizing and are actively working to extend the range in future collections. If your size isn't listed, get in touch and we'll let you know when it becomes available.
Sizing & Fit
They're cut differently — women's pieces have a higher rise, different shoulder taper, and longer torso-to-hip proportions. That said, many customers wear across lines. If you do, use the measurement chart rather than assuming the same size in both. Our support team is happy to advise.
Products
Yes — M-Pesa is fully supported at checkout. We also accept major debit and credit cards. All prices are in Kenyan Shillings (KES) and there are no hidden conversion fees when paying with a Kenyan card.
Products
Collection 01 launches in all black across all sizes — this is intentional. Additional colourways will be introduced in future collections. If a size is out of stock, contact us and we'll add you to the restock list.
Products
Custom embroidery and logo application is available for team orders of 10 or more pieces. Individual personalisation (e.g., name or number on a single garment) is not currently offered. See our Team Orders page for customisation options.
Products
Gift wrapping is available at checkout. For gift cards, contact our team directly — we're happy to help you put together the right order as a gift and arrange the details.
Shipping
Dispatched 1–2 business days, delivered 2–3 business days. See our full Shipping & Returns page for costs and details.
Shipping
Free delivery on orders over KES 20,000. Standard delivery KES 200–400 depending on location. See our Shipping & Returns page for delivery timelines by location.
Shipping
We currently ship within Kenya only. International shipping is planned for a future phase — join our mailing list to be notified when it launches.
Returns
7 days from the date your order is delivered. Items must be unworn, unwashed, and in original condition with tags attached. First-order returns are free. See our Returns Policy for the full process.
Returns
Contact us via our Contact page with your order number and the items you'd like to return or exchange. Our team will confirm eligibility and coordinate the next steps, including collection where applicable. See our Returns Policy for full conditions.
Care
No — please don't tumble dry any REVAÍ garments. Heat permanently damages the elastane fibres responsible for compression and stretch. Hang dry or lay flat instead. Garments dry quickly because of the moisture-wicking fabric, so this rarely causes inconvenience. See our full Care Instructions for more.
Care
Fabric softener works by coating textile fibres with a lubricating layer. In performance activewear, this coating blocks the moisture-wicking channels built into the fabric, reducing its ability to move sweat away from your body. Even one or two washes with fabric softener can cause noticeable degradation in moisture management. Use a sports-specific detergent instead.
Care
After every training session. Leaving sweat in activewear fabric — even in antimicrobial pieces — causes odour compounds to bond with the fibres over time. The more promptly you wash your kit, the longer it will smell fresh and perform well. At minimum, air your kit out immediately after use if you can't wash it straight away.
Sustainability
Sustainability is something we take seriously and are actively working towards. Our current fabrics are not made from recycled materials, but sourcing responsibly is a core part of our roadmap. Full details are on our Sustainability page.
Sustainability
Our shipping boxes are recycled cardboard and our inner packaging uses minimal materials. We've designed our packaging to avoid unnecessary single-use plastic from day one. We're continuously working to make it better — details are on our Sustainability page.
Sustainability
Not yet — and we won't claim to be until we can back it up. We're building our sustainability practices from day one rather than retrofitting them. Reducing our environmental footprint is part of our long-term roadmap. More details are on our Sustainability page.
Sustainability
We encourage donating wearable REVAÍ gear to local sports programmes and community gyms when you're done with it. A formal take-back initiative is something we're working towards as we grow. If you have questions about disposal options in the meantime, get in touch.
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